NO REFUNDS ALOWED

Thank you for choosing to shop with ARTISTIC KRAFTS KOLLECTIVE, LLC. Please review our NO refund policy below before making a purchase:

1. ALL SALES ARE FINAL: Due to the custom nature of our products, we do not offer refunds OR exchanges on any purchases made through our website. Should it be determined that your order was processed incorrectly by Artistic Krafts Kollective, replacement items will be provided as it is always our goal to provide exceptional customer service. If you discover an issue with your order, please contact us at [205] 666-9709 OR [email protected] to report the issue within [2] business days upon receipt of your order.

2. QUALITY ASSURANCE: We take pride in delivering high-quality custom crafts, and each product is carefully crafted to meet your specifications. However, if you encounter any issues with your order, please contact us at [email protected] OR [205] 666-9709 within [2] business days of receiving your order for assistance.

3. ORDER CANCELLATIONS: Once an order is placed, it cannot be canceled or refunded. Please review your order carefully before completing your purchase.

4. LOST/DAMAGED SHIPMENTS: Once your order leaves our facility and you are provided with a carrier tracking number, ARTISTIC KRAFTS KOLLECTIVE is no longer responsible for your order. In the event your order is lost in transit OR arrives damaged, we will cooperate with you by providing you with any information we may have in our records for you to file a claim with the applicable carrier. If your order arrives damaged, please contact us at [email protected] OR [205] 666-9709 within [2] business days upon receipt of your order.

By placing an order with ARTISTIC KRAFTS KOLLECTIVE, you acknowledge and agree to our no refund policy outlined above. If you have any questions or concerns, please contact us at [email protected] OR [205] 666-9709. 

Thank you for understanding and supporting our small custom kraft business.